We have made the hard decision to end our support for the WAX and EOS blockchains, for various reasons including the unsustainability of continuing to run our infrastructure for them in the current market conditions.
This means that WAX, EOS, and all EOS based tokens will soon be delisted from our trading markets, and as of now deposits & withdrawals for said tokens have been permanently disabled. We apologize and share your sense of disappointment that this has become necessary.
However, there is a bit of good news: all pending deposits & withdrawals that have been stuck over the past week have now been processed. To make up for the lengthy delay, we have also waived the usual withdrawal fee.
Also, your tokens still on the Engine platform will not be stuck. For a period of 1 month, from now until March 2 midnight UTC, we will allow withdrawal of WAX, EOS, and EOS based tokens through a manual support procedure. All the usual withdrawal fees will be waived. If you wish to make a withdrawal, please open a support ticket at
Engine Support . Provide your Hive account name, destination account on the external blockchain, and how much of what token you wish to withdraw. Our support team will then reach out to you and provide instructions on how to proceed.
Please note: to avoid overwhelming our support team, we will only respond to requests for withdrawals of 10 EOS or higher, and 100 WAX or higher. Also, withdrawal requests will be limited to 1 per account per day.
After March 2, the trading markets for these tokens will be disabled, and there will be lengthy delays in recovering any WAX, EOS, or EOS based tokens still left on the Engine platform. Please take out all liquidity from the associated Diesel Pools and raise a support ticket to withdraw said tokens at your earliest convenience. For smaller token amounts below the 10 EOS and 100 WAX thresholds, please trade into SWAP.HIVE.